365Tickets Reviews

Horrible service with 365 tickets global, International borders are being closed and still no news or any response from anyone. We had to shut down our business as we had Zero business in the last 6months. This is most disgraceful service.

I was due to fly to disneyland paris in June 2020 but with the Covid pandamic asked tickets 365 for a refund. I was informed they cannot give refunds and offered me a voucher valid for a year. After several email's i opted for the voucher, that was the only option availabel. I just found out that tickets 365 have gone burst... they didn't bother to inform me seeing i took their offer of voucher. Luckily i paid with my credit card so its a call to them to see if i can get my money back.

What a hell, why do not no response from 365tickets on Disneyland tickets refund or extension? 00994554252340

i wanted to say that i am pursuing a refund with my debit card company for 365 disney tickets . others may want to do this too.

Really bad experience with 365 tickets. Purchased the tickets & the company went bust!
Do not have the tickets as the link shared on email is throwing a 404 error!
Disneyland is not helpful either as it is purchased by the agent (365 tickets) & not us directly.
Have paid for the tickets but don't actually have the tickets! Terrible experience!!

Still no response, last response was on the 21st April and I have since sent 3 emails.
Refuse to give any refunds even though the attraction was giving refunds, and now won’t reply about anything at all- even the voucher they were offering previously (which I don’t want but better than nothing)
Would give them 0/5 but can’t, scam of a company

Tickets are now invalid, no answer per mail or phone

I don't understand why companies like this, that are knowingly going to the wall, continue to take money from customers or provide dud vouchers that can never be used instead of giving a refund. I do not know how they live with themselves. Irresponsible unethical individuals like this should never be allowed to run companies or employ people again. I understand some companies will not survive Covid and times are challenging for all but you should still try and behave ethically and conduct yourself with integrity. Pure theft. Shame on you.

Unfortunately, 365tickets has gone bust. It is always sad to see a company go to the wall (especially for the staff employed), but even sadder that the directors of the company cannot take the time to contact their customers who have been left out of pocket for tickets purchased. I am currently one of those customers. Hopefully, my request to my credit card will refund the money I am owed. 365tickets will not be the last company to go to the wall. When Covid 19 is a thing of the past, customers will remember which companies have provided a good customer service to their customers and those that haven't will join 365 in history

Disneyland Paris park tickets bought from 365 last year for a 3 day break in March this year. . Eurostar have given an extension for Travel and Hotel until July next year. NOTHING from 365, customer service is a disgrace rude and ignorant. Do not purchase ANYTHING from these ??

If I could give zero stars I would. Absolutely disgusting company, taking advantage of people in difficult times.
My holiday has been cancelled to America, therefore I need my money back for the tickets I purchased!!!!
Correspondence started off well, they were quick to take my money, quick to tell me I couldn't have a refund, but would offer me a credit note!!! (I don't want a credit note, I want MY money) I followed the prodcedures they put in place, 'Bookings, after 10th March 2020, cancelled more than 48 hours in advance will be entitled to a full refund or free amendment'
So therefore I am entitled to a refund!!! 11days now with no correspondence!!
Do not waste your money on this company, if its £100 dearer else where your better off spending that £100 with a reputable company that will look after their customers, because you won't get that here!!!

Poor customer services. Happy to take your money but not to refund it. Slow to respond to emails(if they respond at all). Will not use again

Great customer service from the 365tickets team. Thank you for helping so efficiently during these tough times for everyone. Hope we can purchase tickets from you again in the not to distant future.

Purchased Disneyland California multi day tickets at the cost of just under £1000, that can not be used due to Disney being closed. 365 tickets have repeatedly refused to provide a refund claiming that our contract is now with Disney, who say the opposite. I paid my money to 365 tickets and therefore my contract is with them. The customer service attitude has been disgraceful.

DON'T BUY TICKETS!!!I have just paid out,my last 50.00 to buy a ticket for a 50th birthday treat,for my best friend,for a tour at the palace,and the palace was closed,I didn't know,they took my last 56.00,knowing that the palace was closed of,and issued a ticket,now I can't get my money back,I have done all those London attractions,so a credit,is useless to me!this is very infair,and I will be contacting a consumer rights lawyer,to stop this pocketing,people's monies,in this vulnerable time,it was a gift,)these people are taking advantage,by fobbing,what looks like,lots of people wit a credit voucher,this should stop!take action!!!